Published prices. No percentage of medicine value, ever.
Business prices exclude VAT. Patient prices in Health Cart include VAT. Every route can be tailored once we know your volumes and sites.
Health Cart prices, VAT included.
Delivery and a small service fee. Your pharmacy or lab invoices the medicine or tests.
R49.00 delivery + R15.00 service fee, 2-4 h slot
R84.00 delivery + R15.00 service fee, within 90 min
Per month, or R977.50 per year. Unlimited standard delivery, family profiles, one nurse call-out per quarter.
Nurse call-out, metro. R454.25 for Plus members. Lab fees billed by the lab.
Schedule 6 and above excluded. Handover by OTP to a person over 14. If no one is home, the parcel returns to the pharmacy.
Catalogue prices by segment.
List prices, excl VAT. Volume, route and contract pricing on request.
Pathology & labs
Routes, same-day and STAT runs for pathology and surveillance samples.
Blood, tissue & organs
Blood products, emergency activation, organs and standby.
Hospitals & clinics
Transfers, records, theatre sets and dedicated control-tower crews.
Wholesale & distribution
Top-ups, replenishment, cold-chain stops, DC inbound and returns.
Pharmacy partner (B2B2C)
Flat per-drop rates for pharmacy-to-patient delivery, the same for every pharmacy.
B2C Health Cart
Consumer services through Hazchem Health Cart. Shown here excl VAT; patients see VAT-inclusive prices.
Platform & SaaS
Dashboards, API, compliance packs and certificates.
Contracted per-km specimen route lanes for public tenders are priced per tender and are not listed.
The extras, in plain sight.
Applied to the base price of a job. Nothing else is added.
| When | Charge |
|---|---|
| After-hours (18:00-07:00 weekdays) | x1.5 on base |
| Saturday | x1.3 on base |
| Sunday and public holidays | x2.0 on base |
| Waiting time | R6.50 per minute after 10 free minutes (STAT: after 5) |
| Failed collection / no handover (customer cause) | 50% of base; medicines auto-returned to pharmacy at R45 |
| Additional parcel same address | R25 per parcel |
| Fuel adjustment | Monthly: km rates move 0.30% for every 1% change in inland 50 ppm diesel from the R33.29/l base (Oct 2026); fuel = ~30% of route cost |
| Toll fees | At cost |
| Air line-haul leg | Airline tariff + R220 handling + 18% management fee |
| Escort / second crew member | R1,100 per 8 h |
| Contract minimum (B2B accounts) | R3,500 per month billing minimum on Pro dashboard accounts |
Need a price for your routes?
Send us your sites, volumes and service windows. We will come back with a route design and a fixed proposal.