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Crew members completing custody paperwork
Clinical trials

Protocol-grade custody from the site fridge onwards.

Site-to-depot and site-to-airport legs for trial samples, with frozen and dry-ice options.

Legs
Site to depot or airport
Timing
Booked to flight and depot cut-offs
Ranges
Ambient, 2-8 C, frozen
Record
Leg-by-leg custody export
The problem

What goes wrong today

  • 01

    Trial samples often travel with sponsors' global couriers who are thin on the ground outside the main cities.

  • 02

    A missed flight cut-off or a warm box can cost a visit and a protocol deviation.

  • 03

    Sites need a local partner that understands timed pick-ups and full documentation.

What we do

How Hazchem fixes it

  • Site-to-depot and site-to-airport legs, timed to sponsor cut-offs.
  • Frozen and dry-ice (UN1845) consignments as an add-on.
  • Ambient, 2-8 C and frozen ranges in client-supplied or validated packaging.
  • Custody record per leg that sits in your trial master file.
Crew training with specimen kits
How it works

Four steps, one record.

  1. Step 01

    Schedule visits

    Load your visit calendar; pick-ups are pre-booked.

  2. Step 02

    Collect

    Samples are collected packed, scanned and sealed at the site.

  3. Step 03

    Hand over

    Delivered to the depot or airline handler with signature.

  4. Step 04

    File

    Export the custody record for the trial master file.

Compliance handling

Done properly, and documented.

Rules on every job
  • Packaging is supplied or approved by the sponsor or a trained shipper.
  • Air legs are tendered to the airline as cargo under the shipper's documentation.
  • Sample export permits remain the sponsor's responsibility; we carry the paperwork.
Pricing

Published prices, no surprises.

Business prices exclude VAT. Surcharges for after-hours, weekends and waiting time are listed on the pricing page.

Site-to-depot or site-to-airport leg
HZ-LAB-09
From R950.00 per leg excl VAT
Frozen or dry-ice add-on
HZ-LAB-06
From R220.00 per consignment excl VAT
Today. Not tomorrow.

Ready to start clinical trials?

Book a STAT run now, or tell us about your routes and we will design the service around your sites.